I am getting an error message saying “This email address is already being used”. What should I do?
If you are trying to newly registered to our website and receive such a message, it means that this email has already been registered on our website. If you are not sure if this was you, but you are the custodial of the said email address, try logging in to our website with that email, and resetting the password. If this option does not work, please contact our Support via the Support Chat, located on the lower right of your screen. You can also contact the Support team via email [email protected]. We’ll answer as soon as possible.