How do I get support on DecentWorld?
Support can be reached via email or live chat.
Support queries: [email protected]
Email responses may take between 1 and 3 business days. Consider using our live chat support options above first.
General queries: [email protected]
Email responses may take between 3 and 5 business days.
Privacy queries: [email protected]
Email responses may take between 3 and 5 business days. For privacy reasons, most privacy-related queries cannot be handled in live chats.
Financial queries: [email protected]
Email responses may take between 1 and 3 business days. Please provide full information about your payments or withdrawals, including screenshots, hash IDs, payment confirmations etc., in order to speed up issue solving.